Online shop regulations

1. General information

1.1. The online shop on the website of www.paper.koiki.pl is operated by Joanna Kokoć, who manages the company called Koiki Joanna Kokoć, with the seat in Zalasewo, at os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, entered to the Central Registry and Directory of Companies under the REGON number 365525501, and of the tax identification number (NIP) 6652684921.

Contact data:

a)    mailing address:

Joanna Kokoć

Koiki Joanna Kokoć

Zalasewo os. Osiedle Ułańskie 31/1

62-020 Swarzędz

Great Poland province

b)    e-mail address:

paper@koiki.pl

c)    the telephone number to Koiki Joanna Kokoć managing the online shop: tel. (+48) 697 775 055. Working hours: Mondays to Fridays 14.00 to 18.00.

1.2. These Regulations determine terms and conditions of shopping in the online store, as well as the rights and obligations and the liability of Joanna Kokoć managing Koiki Joanna Kokoć company, as well as the users of the online shop.

1.3. The shop’s website is operated in Polish and English.

1.4. Before making any purchase/ using the online store, each user should familiarise with these Regulations. The condition to make purchase in the store is the acceptance of the provisions hereof. Purchasers accept these Regulations checking the “I accept regulations” box before submitting the order.

2. List of terms used in these Regulations

2.1. Shop/ Store – the online shop of www.paper.koiki.pl operated by Joanna Kokoć, who manages the company called Koiki Joanna Kokoć, with the seat in Zalasewo, at os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, entered to the Central Registry and Directory of Companies under the REGON number 365525501, and of the tax identification number (NIP) 6652684921. The sale of merchandise is accomplished only online.

2.2. Seller Joanna Kokoć, who manages the company called Koiki Joanna Kokoć, with the seat in Zalasewo, at os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, entered to the Central Registry and Directory of Companies under the REGON number 365525501, and of the tax identification number (NIP) 6652684921, and who operates the Shop.

2.3. Regulations – this document;

2.4. Merchandise – products offered for sale in the Store;

2.5. Business Days – all weekdays, from Monday to Friday, except bank holidays;

2.6. Customer – a natural person of age (18 years old); in the case of a minor the consent of the statutory custodian is required, unless such minor has got full legal capacity; as well as a corporate body or an organisational unit with no legal identity, but with legal capacity in accordance with the provisions of law, who uses the online store and – in accordance with the provisions of these Regulations – submits an order via this online Store;

2.7. Consumer – a Customer, who is a natural person and performs a legal act with Joanna Kokoć, who manages the company called Koiki Joanna Kokoć and who operates the Store, and such person is not related directly to her economic or professional activities; in particular an individual who submits an order in the Store;

2.8. Order – a declaration of will regarding the purchase of merchandise, submitted by the Customer via Store with the use of electronic means of communication, specifying in particular the kind and the quantity of merchandise offered by the Shop at the time of order placement, as well as the form of payment and merchandise delivery terms; the offer submitted by the Customer;

2.9. Individual Order – each item of Merchandise from the current assortment of the Store, which is not available in the Store’s warehouse, but it is produced in accordance with the Customer’s request, to satisfy the Customer’s individual needs;

2.10. Electronic Means of Communication – technical solutions, including IT equipment and co-operating devices, facilitating remote communication with the use of transmission of data between IT systems, including electronic mail;

2.11. Customer’s Account – the database comprising information about the Customer, used to accomplish submitted orders, as well as the contact data, the history of purchase, data regarding payments for orders.

3. Technical Information

3.1.  The administrator of the online store is Joanna Kokoć, who manages the company called Koiki Joanna Kokoć, with the seat in Zalasewo, at os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, entered to the Central Registry and Directory of Companies under the REGON number 365525501, and of the tax identification number (NIP) 6652684921.

3.2. Shopping in the online Store is possible only when the below listed minimum technical requirements are met:

-         access to a computer or other devices with Internet access,

-         access to appropriate software, including an Internet browser,

-         e-mail account.

4. Merchandise and prices

4.1. The online Store sells Merchandise in the territory of Poland and beyond only via Internet.

4.2.  The online Store offers to Customers the assortment of: paper, hand-made or machine-made in Japan with the use of traditional techniques, assigned for artistic works, the interior decoration and for the world of fashion; paper used in the restoration of historical artefacts and for the Japanese scrolls, screens and sliding panel doors; other types of Japanese paper and other finished goods made from them; artisan products made in accordance with traditional techniques.

4.3. Merchandise available in the Store is tailor-made in accordance with the Customer’s request, to satisfy the Customer’s individual needs and taste.

4.4. A part of the Store’s Merchandise is available as single items and they are not approached as an Individual Order.

4.5. The Store’s website presents all Merchandise available at the Store, including pictures and information comprising their detailed descriptions, prices, as well as their availability in the warehouse.

4.6. Pictures of all Merchandise presented on the Store’s website were made with due care in order to reflect the greatest number of details regarding the product’s look and to present their actual look – in particular the shade of paper, its pattern, form and structure. It is possible that a given item of Merchandise may differ from the one presented on pictures (differences in the structure, colour, form) – paper has got unique characteristics and it is not possible to make two identical products. Each hand – made piece of Merchandise has got its individual features.

4.7. All prices on the Store’s website are provided in the following currencies: PLN, EUR, CZK, NOK, CHF, SEK, GBP, DKK, USD, CAD and they comprise VAT tax. The price provided at each item of Merchandise is binding at the time the Customer submits his order and it is the price of Merchandise. Prices do not include the cost of shipment.

5. Registration and logging

5.1. The Store offers to its Customers the possibility to establish and use the Customer’s account on the Store’s website. The account is not compulsory and it is free of charge.

5.2.  A registered user (with an account) has got the possibility to make several purchases, to follow changes in the status of a submitted order, to review all submitted orders, including the ones in the history of purchase, to introduce changes or to cancel a submitted order, which was not handed over for accomplishment (it does not apply to Individual Orders) or to change the delivery address.

5.3. In order to set up an account in the online Store it is necessary to enter the „log-in/ registration” tab on the Store’s website.

5.4. In order to register an account in the online Store it is necessary to fill in the registration form by providing one’s e-mail address and the password. In order to register an account it is necessary to familiarise with and to accept these Regulations and grant the consent for the processing of Customer’s personal data provided at the set-up of the account.

5.5. The agreement on rendering the service of a Customer’s account can be terminated at any time, without the need to indicate the reasons for it and with no costs. In order to terminate such contract the Customer can in particular send an e-mail requesting the removal of the Customer’s account indicating the e-mail address used to register such account to paper@koiki.pl, or send such termination notice by regular mail, to the mailing addressJoanna Kokoć, Koiki Joanna Kokoć, Zalasewo ul. os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, specified herein.

5.6. Joanna Kokoć who operates the Store may terminate the agreement on rendering the service of the Customer’s account with 14-day termination notice, and such termination can be done for important reasons, in particular in the case when the Customer uses the online Store in the manner breaching the provisions of law or the provisions hereof; or when the Customer uses the online Shop breaching the rights of the third persons or the principles of good conduct; or when the Customer uses the online Shop in the manner disturbing its functioning, i.e. sends or inserts via the Store’s website unwanted commercial information (spam).

5.7. Joanna Kokoć who operates the Store may submit her statement on termination of agreement on rendering the service of the Customer’s account by sending to the Customer her termination notice regarding the Customer’s account service also via e-mail provided at the registration of the account in the online Store.

6. Orders

6.1.  The Customer can purchase Merchandise offered by the Store submitting an order. Orders may be submitted via the Store’s website www.paper.koiki.pl 24-hours a day, 7 days a week.

6.2. The Customer can browse the Merchandise offered by the Store, as well as submit orders without the need to register the Customer’s Account, referred to in item 5 hereof.

6.3. The condition to submit an order in the Store is the acceptance of these Regulations. The Customer accepts these Regulations checking the “I accept Regulations” box before submitting his order.

6.4. A basic element of the ordering procedure is the provision by the Customer of his personal data as well as the address, as indicated in the order form available on the Store’s website. The Customer’s contact number is also necessary to submit the order.

6.5. To submit the Order regarding Merchandise currently available in the Store’s warehouse, the Customer should perform the following activities: select the Merchandise, select the manner of delivery and the delivery address (the delivery address and the invoice/ billing address may be different), select the form of payment, fill in the order form, then confirm the order with the “send order” button. After that, a message is sent to the Customer’s e-mail, which comprises all significant elements of the submitted order. Such message is the confirmation that the Store has received the Customer’s offer to purchase Merchandise. Following the receipt of such confirmation, the Sale Contract regarding Merchandise ordered by the Customer is officially concluded.

6.6. When the Customer presses the „send order” button, he submits the order and is obliged to pay for the Merchandise.

6.7. A Customer with the Customer’s Account in the online Store may submit an Order using his account, following log-in.

6.8. Until the Customer confirms his selection and purchases Merchandise clicking the „send order” button, he has got the opportunity to change and modify the ordered Merchandise, as well as the delivery address.

6.9. A Customer may submit an Individual Order, on the basis of which the Merchandise will be tailor-made in accordance with the Customer’s specification to satisfy the Customer’s individual needs. To submit such order, the Customer – when compiling the initial order – may select the model of Merchandise he is interested in and which is presented by the Seller on the Store’s website, and specify in the order form its characteristics or properties related directly to the Customer.

6.10. Following the receipt of an initial Individual Order, the Seller shall contact the Customer via e-mail sent to the provided e-mail address or via telephone, on the telephone number provided by the Customer, in order to agree on the details of the Individual Order. Once the details of such Individual Order are agreed, the Customer shall receive (to the e-mail address indicated in the Order) a message comprising information about the Ordered Merchandise (Merchandise value, Merchandise quantity, the selected type of delivery and payment, as well as the Customer’s contact data and address). From this moment onwards, the Customer does not have the option to make any changes in the Order. The delivered message is the confirmation that the Store has received from the Customer the offer of Merchandise purchase. Following the receipt of such confirmation, the Sale Contract of Merchandise ordered by the Customer is executed.

6.11. When a Customer submits an order is it an equivalent of making towards Joanna Kokoć, who operates the Store, an offer to conclude an agreement on the sale of Merchandise, which is a subject of order.

6.12. Depending on the currency selected by the Customer, he may select the following forms of payment for the ordered Merchandise and for the cost of delivery:

-         currency: PLN and other than EUR:

  1. A regular wire transfer to the Store’s bank account: the selection of this form of payment allows making payment at any time within 5 days from the submitting of an Order. The Order accomplishment takes place following the crediting of the Store’s bank account with the appropriate payment

Bank account number: Bank Zachodni WBK 82 1090 1450 0000 0001 3356 2735

Recipient’s data:

       Koiki Joanna Kokoć

       Zalasewo ul. os. Osiedle Ułańskie 31/1

       62-020 Swarzędz

 

Poland

Transfer description: Order number, the name and surname or the name of the ordering person

  1. A debit card (or a credit card) or an electronic transfer. In this case, the Customer shall be automatically re-directed to the external service of e-payments - „Przelewy24” and shall follow the instructions comprised on this website. Payment through a payment service provider requires registration in such service. The day of payment of price and the delivery costs is the day when the Seller receives the confirmation of payment delivered by the payment service provider.

-         currency: EUR

  1. A regular wire transfer to the Store’s bank account: the selection of this form of payment allows making payment at any time within 5 days from the submitting of an Order. The Order accomplishment takes place following the crediting of the Store’s bank account with the appropriate payment

Bank account number: Bank Zachodni WBK Swift/BIC: WBKPPLPP IBAN:

   PL 55 1090 1450 0000 0001 3356 2833 

Recipient’s data:

       Koiki Joanna Kokoć

       Zalasewo ul. os. Osiedle Ułańskie 31/1

       62-020 Swarzędz

       Poland

 

Transfer description: Order number, the name and surname or the name of the ordering person

  1. A debit card (or a credit card) or an electronic transfer. In this case, the Customer shall be automatically re-directed to the external service of e-payments - „Przelewy24” and shall follow the instructions comprised on this website. Payment through a payment service provider requires registration in such service. The day of payment of price and the delivery costs is the day when the Seller receives the confirmation of payment delivered by the payment service provider.

6.13. The delivery costs shall be clearly specified in the process of Order placement. The cost of foreign deliveries is established with the Customer on a case-by-case basis, depending on the destination country.

6.14. The Store attaches a receipt or (if requested by the Customer) a VAT invoice to each ordered Merchandise. In order to receive a VAT invoice, the Customer must inform the Store about it either on the telephone or by e-mail.

6.15. The Store reserves the right to change the prices of offered Merchandise and to introduce new Merchandise to its offer.

6.16. The price provided at each piece of Merchandise is binding at the time the Customer submits his Order.

6.17. The Store is not liable for any purchase made by the third persons on behalf of the affected person.

7. Confirmation and verification of orders

7.1. A correctly submitted Order is confirmed with an automatic message sent to the e-mail address indicated by the Customer in the form.

7.2. A basic condition to accept the Order for accomplishment is providing – while submitting the Order – correct contact data (e-mail address, telephone number) and the delivery address.

7.3. Orders, in the case of which the above-mentioned data was not provided or it is incomplete will not be accepted for accomplishment.

7.4. The online Store reserves the right to verify the correctness and genuineness of each order by contacting the Customer on the telephone number provided in the order form. Such contact will be made only on business days from 14:00 to 18:00.

8. Order accomplishment

8.1. The condition to start the accomplishment of the Order is payment for Merchandise and delivery. In the case of a debit card, the order accomplishment starts after a positive authorisation of a card.

8.2. The absence of payment for Merchandise and delivery to the Seller’s bank account or the accounts of entities acting as intermediaries of the transaction (Przelew24 payment service provider) within 5 days from the submitting of an Order triggers Order cancellation. In such case, the Customer may re-submit his Order.

8.3. If the Order refers to Merchandise available in the Store’s warehouse, the Merchandise is shipped within 1 – 3 business days, and at the latest within 7 business days from the day when the payment is accounted by the Seller (if the regular wire transfer is selected), and within 1 – 3 business days, and at the latest within 7 business days from the day the Seller receives the confirmation of made payment from the payment service provider (if the e-payment is selected).

8.4. In the case of Individual Orders, the date of Order accomplishment is established each time separately with the Customer (by e-mail or on the telephone), in the course of Order placement, and can last up to 12 weeks from the Order submission date.

8.5. Should the ordered Merchandise be unavailable, the Customer is informed about it by the Store’s staff and he decides about the manner of accomplishment of the remaining part of made Order (a partial accomplishment, the extending of waiting period in respect of the missing product, the replacement of the missing product with another or cancellation of the entire order and the reimbursement of amount paid for ordered products, in the case of pre-payment to the account).

9. The form and time-limit of delivery

9.1. The Merchandise ordered in the online Shop are sent only to the address provided by the Customer in the registration form or in the form of a single order.

9.2. All orders are shipped via Glob Kurier courier company.

9.3. The Customers are informed about the dispatch of shipment by e-mail.

9.4. The expected delivery time of a courier parcel is 1 business day from its dispatch, in the case of a domestic delivery. The delivery time of overseas parcels depends on the country of delivery indicated by the Customer.

9.5. Should the Customer provide an erroneous delivery address and should the parcel be picked up by the recipient at the provided address, the parcel is deemed correctly delivered.

10. The right to recede from contract

10.1. In accordance with art. 27 of the Law of 30.05.2014 ref. Consumer’s rights (Journal of Laws of 2014, item 827, as amended), the Consumer may recede from contract concluded remotely with the Store, without specifying reasons for it, within 14 days from the date of delivery of the shipment to the Consumer or a third person he indicated, other than the carrier. Following the lapse of this time-limit, the right to recede from contract expires.

10.2. The above-mentioned right to recede from contract is valid only towards the Orders of Merchandise available currently at the Store’s warehouse, which are not Individual Orders.

10.3. The Consumer may recede from contract, notifying the Seller about his decision to recede from contract in a unilateral statement, sending for instance a notification to the address: Joanna Kokoć, Koiki Joanna Kokoć, Zalasewo os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, with a note „Return” or sending such statement by e-mail to the address: paper@koiki.pl. The statement on receding from contract may be submitted with the use of a special form, which sample is attached below, however it is not obligatory.

10.4. In order to comply with the time-limit appointed for the receding from contract, it is sufficient to send notification about the exercise of such right to recede from contract before the lapse of such deadline.

10.5. Customers bear direct costs of returning Merchandise to the Seller.

10.6. The Consumer is obliged to return the product to the Seller or to deliver it to the individual authorised by the Seller, immediately, however not later than within 14 days from the day, on which the Consumer receded from contract, unless the Seller proposed that she would pick the product up on her own. In order to comply with the time-limit it is sufficient to return the product before the lapse of such deadline.

10.7. The Consumer is liable for the reduction of the product’s value resulting from its use in the manner excessive versus necessary to identify the product’s nature, properties and functioning.

10.8. In the case of the Customer receding from the sale contract, the Seller reimburses the amount constituting the sum of the price of returned Merchandise plus the cost of the cheapest delivery offered by the Store. The Seller reimburses the Customer within 7 business days from the day, in which the Store was informed about the Customer’s decision to exercise his right to recede from contract, applying the same form of payment, which was used by the Customer when concluding the sale contract; the Customer may agree for another solution. The Store may withhold reimbursement until the receipt of the returned Merchandise.

Download -- FORM – RECEDING FROM CONTRACT

(this form must be filled and sent only if the Customer wants to recede from contract)


I, ............................................................................ hereby recede from the sale contract regarding the following products ...................................................................................................................................................

..................................................................................................................................................................

Date of contract ..................................

Name and surname ............................................

Address ............................................................

Signature (only if the form is sent in a printed version)

Date and signature ..............................................................

10.9. All Merchandise available in the Store, apart from Merchandise currently available in the Store’s warehouse (an Individual Order) are custom-made items, produced in accordance with the Customer’s specification and serve directly the Customer to satisfy his individual needs. Therefore, in the case of such Merchandise the right to recede from contract without specifying reasons for it, within 14 days, does not apply (art. 38 of the Law of 30.05.2014 ref. Consumer’s rights (Journal of Laws of 2014, item 827, as amended)). The right to recede from contract concluded outside the company’s seat or remotely does not apply in respect of the following contracts:

a) regarding the rendering of services, if the entrepreneur has fully provided a service with the explicit consumer’s consent, who was informed before the commencement of such service that following its completion by the entrepreneur he would lose the right to recede from contract;

b)in which the price or remuneration depend on variations on the financial market, which are beyond the entrepreneur’s control and which may occur before the lapse of time-limit to recede from contract;

c) the subject of which is a non-prefabricated item, made in accordance with the consumer’s specification or made to satisfy the individual customer’s needs;

d) the subject of which is a perishable item;

e) the subject of which is an item delivered in a sealed packaging, which – following the opening of such packaging – cannot be returned for health-care or hygienic reasons, if the packaging was opened after delivery;

f) the subject of which are items, which – following delivery, for the reason of their nature – are inseparably connected with other items;

g) the subject of which are alcoholic beverages, which price was agreed at the execution of a sale contract, and which can be delivered only after 30 days and whose value depend on market variations, which are beyond the entrepreneur’s control;

h) under which the consumer explicitly demanded the arrival of an entrepreneur in order to perform an urgent repair or maintenance; if an entrepreneur renders additionally other services than those, which performance was requested by the consumer, or delivers items other than spare parts necessary to perform such repair or maintenance, the customer has got the right to recede from contract in respect of such additional services or items;

i) the subject of which are audio or video recordings or software, delivered in a sealed packaging, if the packaging was opened following delivery;

j) the subject of which is the delivery of journals, periodical publications or magazines, except for the subscription contract;

k) concluded as a result of a public auction;

l) regarding services of board and lodging, other than for residential purposes, the transport of items, cars rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract indicates a day or term of rendering such service;

m) regarding the supply of digital contents, which are not recorded on a material carrier, if the service commenced upon the explicit consent of the consumer before the lapse of term to recede from contract and after the consumer was informed by the entrepreneur about the loss of right to recede from contract.

11. Claims

11.1. The Store is liable for delivering to its Customers Merchandise with no physical and legal defects. In accordance with the provisions of the Law of 23.04.1964 ref. Civil Code (unified version in Journal of Laws of 2014, item 121, as amended), in particular art. 556 and the following of the Civil Code, the Shop is liable towards its Customers for defects of its Merchandise.

11.2. Should the Customer identify a defect in the delivered Merchandise, he should inform the Shop about the existing defects either in writing or by e-mail. Such claim should comprise: the Customer’s name and surname, mailing address, to which the Store’s response to the claim should be sent, a description of an identified defect, the date of its identification and the Customer’s request regarding the processing of a submitted claim. At the same time, the Customer is obliged to send the defective Merchandise – at the Store’s expense – to the address: Koiki Joanna Kokoć, Zalasewo, os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, indicating the identified defect and attaching the document issued at purchase.

11.3. In accordance with art. 560 and the following of the Civil Code, the Customer has got the following rights:

a) he may make a statement on receding from contract or request the reduction of the Merchandise price, unless the Seller replaces such Merchandise immediately and with no excessive nuisance at the part of the Customer with Merchandise free from such defects or removes the identified defect, or

b) he may demand the replacement of Merchandise with Merchandise free from defects or the removal of a defect.

11.4. The Store shall immediately, however not later than within 14 days following the receipt of a claim and the defective Merchandise, review the claim and shall respond to it. The Store shall inform the Customer about the result of processing of a submitted claim in a way specified in the claim.

12. Out-of-court processing of claims and vindicating damages

12.1. The Consumer has got the following possibilities in the aspect of processing claims out-of-court and vindicating damages:

a) The Consumer may address a permanent conciliation court for consumers, with the seat at the provincial inspector of the Commercial Control Office, with the application to review the dispute resulting from the concluded contract. Regulations of proceedings and principles of operation of such permanent conciliation courts for consumers are defined in the Disposition of the Minister of Justice of 25.09.2001 ref. Regulations of proceedings and principles of operation of permanent conciliation courts for consumers (Journal of Laws of 2001, no. 113, item 1214);

b) The Consumer may address the provincial inspector of the Commercial Control Office with the application to initiate mediation proceedings to review a dispute between the Consumer and the Store in an amicable manner. Information regarding principles and procedures applied at mediation undertaken by the provincial inspector of the Commercial Control Office is available at the premises and on websites of individual provincial inspectors of the Commercial Control Office;

c) The Consumer may obtain free aid in the aspect of dispute between himself and the Store from the county (metropolitan) consumer advocate or a social organisation, which statutory goals include the protection of consumers, i.e. Consumers Federation (website: www.federacja-konsumentow.org.pl);

d) The Consumer may use another, out-of-court possibility to resolve the dispute online, via the online ODR platform of the European Union, facilitating the submitting of claims and vindicating damages related to the contract concluded with our online Shop. The platform’s website is: http://ec.europa.eu/consumers/odr/. The e-mail address, which is a primary point of contact, is: paper@koiki.pl;

Detailed information regarding out-of-court processing of claims and vindicating damages, as well as the principles of access to such procedures are available at the premises and on websites of county (metropolitan) consumer advocate or social organisations, which statutory goals include the protection of consumers, as well as provincial inspectors of the Commercial Control Office and on the website of the Office of Competition and Consumer Protection:

www.uokik.gov.pl/spory_konsumenckie.php,www.uokik.gov.pl/wazne_adresy.phpwww.uokik.gov.pl/sprawy_indywidualne.php.

13. Personal data and privacy policy

13.1. The administrator of personal data of Customers, provided by them at registration or while submitting Orders is Joanna Kokoć who manages the company called Koiki Joanna Kokoć with the seat in Zalasewo os. Osiedle Ułańskie 31/1, 62-020, entered to the Central Registry and Directory of Companies under the REGON number 365525501, and of the tax identification number (NIP) 66526849214.

13.2. Personal data of Customers is collected by the administrator – upon the Consumer’s consent – in order to accomplish properly the concluded sale contract.

13.3. Personal data is not rendered available to any third persons. In the case of Customers, who select in the online Store the courier delivery, the Store provides such data to entities involved in the accomplishment of a submitted order, to ensure the delivery of ordered Merchandise to the Customer. This entity is DPD Strefa Polska Sp. z o.o. with the seat in Warsaw, a courier company delivering parcels on behalf of the Store. The Seller provides also personal data of Customers who pay by means of an online transfer to PayPro S.A. company, with the seat in Poznań (60-327), 15 Kanclerska Street, entered to the Commercial Register of the National Court Register kept by the Regional Court of Poznań – Nowe Miasto and Wilda in Poznań, the VIIIth Economic Section of the National Court Register under the KRS no. 0000347935/ to DialCom24 Sp. z o.o. company, with the seat in Poznań (60 – 327) 15 Kanclerska Street, entered to the Commercial Register of the National Court Register kept by the Regional Court of Poznań – Nowe Miasto and Wilda in Poznań, the VIIIth Economic Section of the National Court Register under the KRS no. 0000306513. The transfer refers to personal data necessary to accomplish payment and these companies become administrators of such data in this respect.

13.4. Each Customer has got the right to review his personal data and to amend it at any time, as well as to request its removal from the database. Such request can be made in writing and sent to the Store’s address: Joanna Kokoć who manages the company called Haru Joanna Koryciarz-Kitamikado, with the seat in Zalasewo, os. Osiedle Ułańskie 31/1, 62-020 Swarzędz, or via e-mail, to the Store’s e-mail address: paper@koiki.pl.

13.5. Customers provide their personal data voluntarily, however a failure to provide personal data referred to in these Regulations, which is necessary to conclude the sale contract, will trigger the absence of possibility to conclude such sale contract.

13.6. The Store uses „cookie files”. These are small text files that comprise information recorded in the IT system of the Store user, namely on a computer, a telephone or another device, which the user utilised to enter the online Shop. Such data can be read by the online Store.

These files collect data regarding the use of the online Shop by a Customer, and their main purpose is to facilitate to the Customer the use of the online Shop’s resources, in order to adjust the Shop’s website to the needs and expectations of a given user (the so-called customisation). Such data also allows to monitor the activity on the Store’s website, as well as to compare the frequency of use of given resources by a given user.  

13.7. The cookie files are used by the Store upon the user’s consent, which may be granted by means of appropriate settings of the used software, primarily the Internet browser, installed on the device utilised by the user to browse the online Shop’s resources. The user may also restrict or disable cookie files in his browser. In order to do that, the user shall set his browser in a way to block or to be notified before the recording of any cookie file on the device used to browse the online Store’s resources. Such limitations in the use of cookie files may result in the absence of the user’s access to some content of the online Store’s website and they may impede the functioning of some options available on the Store’s website.  

13.8. More information about cookie files can be found at www.wszystkoociasteczkach.pl.

14. Final provisions

14.1. The Seller does not apply any code of practice.

14.2. The online Store reserves the right to amend these Regulations for important reasons, related in particular to the change of applicable law; the change in the forms of payment and deliveries – in the scope, in which such changes influence the implementation of these Regulations. Should the change of these Regulations trigger the introduction of any new charges or the increase of present charges, the Customer has got the right to recede from Contract. The Seller underlines that orders placed before the entry into force of any changes in Regulations shall be accomplished on the basis of Regulations applicable on the date of order placement.

14.3. These Regulations, as well as Sale Contracts concluded on their basis are subject to the provisions of the Polish law.

14.4. In issues not provided for herein, appropriate provisions of the Polish laws are applied, in particular the Law of 23.04.1964 ref. Civil Code (Journal of Laws of 2014, item 121, as amended), and in the case of Customers who are Consumers, also the provisions of Law of 30.05.2014 ref. Consumer’s rights (Journal of Laws of 2014, item 827).

14.5. The Store tries its best to make pictures of Merchandise reflect in the most precise manner their actual look. For the reason that settings of display, as well as parameters of individual screens may differ, the online Store is not responsible for any possible differences in colours between the actual product and its image displayed on the Customer’s screen.

14.6. All pictures, the design, drawings, icons, descriptions and other information on the Store’s website are copyrighted. Their copying, entirely or in parts and their use without a written consent of the Seller is prohibited. Names, graphic signs and trademarks of offered brand merchandise belong to their manufacturers and are used solely for informational purposes.

14.7. The interior decorations presented on the Store’s website, prepared with the use of Merchandise available in the Store, as well as some elements of such decorations are not a part of a commercial offer of the Store.

14.8. In issues not provided for herein, appropriate provisions of the Law of 30.05.2014 ref. Consumer’s rights (Journal of Laws of 2014, item 827, as amended) as well as the Law of 23.04.1964 ref. Civil Code (Journal of Laws of 2014, item 121, as amended) are applied.

14.9. The court of appropriate jurisdiction to review disputes resulting from the sale contract is a court with jurisdiction over the defendant’s seat or the court with jurisdiction over the place of contract accomplishment.

14.10. These Regulations enter into force on the day when they are published on the Store’s website.